Welcome to Elevate Growth Global. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms. Please read them carefully.
1. Acceptance of Terms
By creating an account, purchasing our products, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our services.
2. Eligibility
You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.
3. Account Registration
To access certain features of our services, you may be required to create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Notify us immediately of any unauthorized use of your account
- Accept responsibility for all activities that occur under your account
We reserve the right to suspend or terminate your account if any information provided is inaccurate, false, or misleading.
4. Services Description
Elevate Growth Global provides social media growth tools and services, including but not limited to:
- Instagram growth and automation tools
- Social media analytics and insights
- Content scheduling and management
- Engagement automation
- Consultation and strategy services
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.
5. Acceptable Use Policy
You agree to use our services only for lawful purposes and in accordance with these Terms. You agree NOT to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Use our services to spam, harass, or harm others
- Attempt to gain unauthorized access to our systems or networks
- Interfere with or disrupt the integrity or performance of our services
- Use our services in any way that violates social media platform terms of service
- Engage in any fraudulent, abusive, or illegal activity
- Reverse engineer, decompile, or disassemble our software
- Resell or redistribute our services without authorization
6. Payment and Billing
6.1 Pricing
All prices are listed in Indian Rupees (INR) and are subject to change without notice. We reserve the right to modify our pricing at any time.
6.2 Payment Processing
Payments are processed securely through Razorpay. By making a purchase, you agree to provide accurate payment information and authorize us to charge the applicable fees to your chosen payment method.
6.3 Subscription Services
For subscription-based services:
- Subscriptions automatically renew at the end of each billing cycle unless canceled
- You will be charged the then-current subscription fee
- You may cancel your subscription at any time through your account settings
- Cancellations take effect at the end of the current billing period
6.4 Taxes
Prices do not include applicable taxes. You are responsible for paying all taxes associated with your purchase, including GST where applicable.
7. Refund and Cancellation Policy
Please refer to our separate Refund Policy for detailed information about refunds and cancellations.
8. Intellectual Property Rights
All content, features, and functionality of our services, including but not limited to text, graphics, logos, software, and design, are owned by Elevate Growth Global and are protected by copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use our services for personal or business purposes. You may not copy, modify, distribute, sell, or lease any part of our services without our express written permission.
9. User Content and Data
9.1 Your Content
You retain ownership of any content you provide to our services. By using our services, you grant us a limited license to use, store, and process your content solely for the purpose of providing our services.
9.2 Social Media Account Access
Some of our services require access to your social media accounts. You authorize us to access and use your accounts solely for the purpose of providing the requested services. You are responsible for ensuring you have the right to grant such access.
10. Disclaimers and Limitations of Liability
10.1 Service Availability
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, error-free, or completely secure.
10.2 Results Disclaimer
While we strive to provide effective tools and services, we cannot guarantee specific results or outcomes. Social media growth depends on various factors beyond our control, including content quality, audience engagement, and platform algorithms.
10.3 Third-Party Platforms
We are not affiliated with, endorsed by, or sponsored by any social media platforms. Changes to platform policies or algorithms may affect our services' functionality.
10.4 Limitation of Liability
To the maximum extent permitted by law, Elevate Growth Global shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from your use of our services.
11. Indemnification
You agree to indemnify, defend, and hold harmless Elevate Growth Global and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of our services or violation of these Terms.
12. Termination
We reserve the right to suspend or terminate your access to our services at any time, with or without cause or notice, including for violation of these Terms. Upon termination, your right to use our services will immediately cease.
13. Modifications to Terms
We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the modified Terms.
14. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in [Your City], India.
15. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
16. Entire Agreement
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Elevate Growth Global regarding your use of our services.
17. Contact Information
If you have any questions about these Terms, please contact us:
- Email: elevategrowthhelpdesk@gmail.com
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.